The hotel offers amenities for your comfortable stay and unforgettable experiences
Smooth Check-in!
“The digital check-in process was seamless and super convenient, allowing me to start my vacation right away.” view full review
Helpful Luggage Lockers
“Having the option of luggage lockers on departure day was incredibly useful, making it easy to explore the city without baggage.” view full review
Modern Facilities
“The fitness center had modern equipment and a welcoming atmosphere that made my workouts enjoyable during my stay.” view full review
Effective Meeting Space
“The meeting facilities were equipped with everything we needed for a productive session, making our work trip more efficient.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Lift
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Airport shuttle
Laundry
Taxi service
Dining
Restaurant
Free breakfast
Room features
Free Wi-Fi in rooms
Air conditioning
In-room safe
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Telephone
Show more
Location
Rue De La Montagne 20/ 22 Bergstraat,
Brussels,
Belgium,
1000 Brussels,
Brussels Region
Map view
street view
Rue De La Montagne 20/ 22 Bergstraat,
Brussels,
Belgium,
1000 Brussels,
Brussels Region
City landmarks
Palace
Royal Palace of Brussels
1.1
km
Museum
Royal Museums of Fine Arts of Belgium
770 m
Monument
Congress Column
750 m
Public Building
Law Courts of Brussels
1.3
km
Museum
Magritte Museum
660 m
Museum
Musical Instruments Museum
630 m
Museum
Belgian Comic Strip Center
660 m
Church
Church of Our Blessed Lady of the Sablon
830 m
Art object
Palace of Charles of Lorraine
950 m
Pl des Palais
Brussels Park
740 m
Palace
Palace of Coudenberg
750 m
Public Building
Parlamentarium
2.1
km
Church
Church of Our Lady of the Chapel
830 m
Church
Saint Catherine Church
620 m
Historic Site
Halls of Saint-Gery
670 m
Public Building
Egmont Palace
1.1
km
Nearby
Square
Grand Place
330 m
Monument
Manneken Pis
460 m
Mall
Royal Gallery of Saint Hubert
170 m
Art object
Jeanneke-Pis
290 m
Church
Saint Michael and Gudula Cathedral
390 m
Public Building
Museum of the City of Brussels
280 m
Museum
Royal Theatre Toone
280 m
BrusselsBelgium
Rue des Bouchers
340 m
BrusselsBelgium
Mont des Arts
340 m
Museum
Brewery Museum
240 m
Museum
Costume and Lace Museum
320 m
Rue de la Tete d'Or 9/11
Museum of Cocoa and Chocolate
320 m
Art object
Everard 't Serclaes memorial
240 m
Rue du Marche aux Herbes 116 Inside Galerie Horta at -1 floor
Raymond Leblanc Foundation
140 m
Restaurants
Chez Leon
230 m
Rue des Bouchers 18
Pasta Divina
30 m
Rue de la Montagne 16
The Lobster House
170 m
Rue des Bouchers 39
Le Pain Quotidien
130 m
Rue Antoine Dansaert 16 Ste A
Le Marmiton
170 m
Rue des Bouchers 43 Galerie de la Reine 38
Aux Gaufres de Bruxelles
100 m
Rue du Marche aux Herbes 113
The Magic Rubens
80 m
Rue de la Montagne 4 Bergstraat
Le faucon
60 m
Rue de la Montagne 12
Le Faucon-Den Valck
40 m
Rue de la Montagne
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Friendly staff
Average dining
Stressed service
6.8/10
Nice
Rooms
6.2
Location
8.8
Service
6.9
Dining
6.1
Guest reviews
6.8/10
based on 10 reviews
3/5
based on 753 reviews
7.4
7.4/10 based on 42 reviews
#160 of 202 hotels in Brussels based on Tripadvisor
Marcus
United Kingdom,
May
2024
6.4/10
My stay at the hotel was a mixed experience. The rooms were too small, hot, and dirty, far from the expectations set by the photos. The second floor with two twin beds was a plus point. The service was pleasant and helpful, but there were some issues with the dining options. The location was excellent, just a short walk to the Grand Place, offering great convenience. Despite the room disappointments, the friendly service and ideal location were highlights of my stay.
Rooms
5.0
The rooms were small, hot, and dirty, not matching the photos, but the second floor with twin beds was a nice touch.
Service
7.0
The service was pleasant and helpful.
Location
9.0
The location was excellent, just a short walk to the Grand Place.
Dining
5.0
The dining experience had some issues with limited options.
Facilities
7.0
No specific comments about facilities.
John
United States,
April
2024
6.4/10
My stay at this hotel had its ups and downs. The rooms were extremely hot without air conditioning, not as clean as expected, and I encountered issues with the chambermaid mistaking my items for trash. The size of the room was small like a closet, and the noise from the adjacent room was disturbing. On the bright side, the service staff were patient and helpful, even refunding me for the nights I wasn't staying. The location was perfect for exploring Brussels easily. However, the dining experience left much to be desired, with overpriced and limited food options, though the facilities were adequate.
Rooms
5.0
The rooms were extremely hot, not too clean, and small in size with noise from neighboring rooms.
Service
8.0
The service staff were patient, helpful, and friendly, going the extra mile to assist and accommodate me.
Location
9.0
The location was superb, right in the heart of Brussels and within easy walking distance to the main attractions.
Dining
5.0
The dining experience was subpar with overpriced and limited food options.
Facilities
6.0
The facilities met basic needs but nothing exceptional.
Joe
United States,
March
2024
7.4/10
The hotel is ideally located just in the back of the Grand Place, making it super convenient for exploring the area. The rooms were clean and comfortable, but the search for phone chargers was a bit frustrating. The service was friendly and accommodating, with a promise to switch to a better room. The dining experience was average with standard fare. Overall, a good value for the money in a bustling tourist area.
Rooms
8.0
The rooms were clean and comfortable, just as advertised. No complaints in that department.
Service
7.0
The staff was very kind and helpful, although a bit stressed at times. They agreed to move me to a better room for the second night.
Location
9.0
The hotel's location is perfect, right in a nice square behind the Grand Place, allowing easy access to all attractions by foot.
Dining
6.0
The dining offerings were standard, with nothing extraordinary. The breakfast was satisfactory but nothing to write home about.
Facilities
7.0
The facilities were decent overall, nothing exceptional but met my basic needs.
Great location
Average dining
Penelope
United Kingdom,
February
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The location was excellent, close to the main railway station and the pedestrian street, making it convenient for exploring the city. However, the room was extremely small and lacked a table or desk, which was inconvenient for working.
Rooms
7.0
Although the room was small and quite old, it was clean.
Service
6.0
While the service seemed somewhat disinterested, the staff was ultimately friendly.
Location
8.0
The hotel's location near the main railway station and the pedestrian street was very convenient for exploring the city.
Dining
7.0
The dining options were satisfactory, but could have offered more variety.
Facilities
8.0
The facilities at the hotel were adequate for a comfortable stay.
convenient location
small room size
Don
United States,
January
2024
6.6/10
The hotel is conveniently located near the Central station and Grand Place, making it great for sightseeing and traveling. The rooms are noisy due to street proximity but do come with bath facilities. The service, while quick to resolve issues, can be unhelpful at times. The dining experience may not be the best, with some limited breakfast options. Overall, the location is a major highlight, but some aspects can be improved.
Rooms
7.0
The rooms, although noisy because of the street, do have bath facilities.
Service
6.0
The service, while eventually solving our issues, was not always helpful and could be improved.
Location
9.0
The location near Central station and Grand Place is a major plus for sightseeing.
Dining
5.0
The dining experience, with limited breakfast options, may not be satisfying for all guests.
Facilities
6.0
The facilities are average and could benefit from some enhancements.
Leslie
United Kingdom,
January
2024
7.4/10
I spent a weekend at this hotel, and overall, it was a mixed experience. The location is fantastic, right in the heart of the city and close to major attractions. The service was polite and helpful, but some aspects could be improved. The rooms were cozy but not ideal for noise control. The dining options were basic, and the facilities were standard.
Rooms
7.0
The rooms, while cozy, were not great when it came to blocking out street noise. The small window facing the square didn't help.
Service
8.0
The staff was polite, well-mannered, and willing to assist, but at times seemed a bit stressed. They accommodated our room change and helped with printing vouchers, which was appreciated.
Location
9.0
The hotel's location couldn't be better, just steps away from the Grand Place and near the metro and train stations. Perfect for exploring Brussels.
Dining
6.0
The breakfast offered was average with limited options. It felt like a basic setup rather than a pleasant dining experience.
Facilities
7.0
The facilities were standard, nothing extraordinary but sufficient for a short stay.
central location
noisy rooms
Dave
United Kingdom,
December
2023
7.2/10
The hotel is ideally located just a short walk from the central train station and the grand place, making it perfect for a weekend stay. The staff is always welcoming and nice, but they tend to avoid cleaning rooms thoroughly. While the hotel's dining options are expensive, the local beers in the brasserie are delicious. However, the breakfast offers burned croissants and a less-than-ideal setup. The rooms lack amenities like a coffee maker and iron box, but the private bathroom is accommodating.
Rooms
7.0
The rooms had only the basic essentials like soap and shampoo, lacking additional amenities like a coffee maker or iron box. However, they were comfortable and the private bathroom was satisfactory.
Service
7.0
The staff were consistently nice and welcoming, but sometimes seemed to rush through room cleaning without much attention to detail.
Location
9.0
The hotel's location is excellent, being only a 5-minute walk from the central train station and the very center of the city. It's perfect for exploring the surrounding area and attractions.
Dining
6.0
The dining experience was a mix of expensive options and tasty local beers, but the breakfast consisted of subpar offerings like burned croissants served in a less-than-ideal setup.
Facilities
7.0
Kelly
United Kingdom,
November
2023
7.4/10
The hotel is very central, close to the station and the Grand Place. The rooms looked shabby and old but were quirky and had helpful staff. The dining experience was a bit disappointing, and the service was very helpful overall.
Rooms
7.0
The rooms had a unique style, with just one traditional key to open and close both inside and outside. The layout included a double bed and a queen downstairs.
Service
8.0
The service was very nice and helpful, with staff going out of their way to assist. However, there were isolated incidents of unhelpfulness towards certain guests.
Location
9.0
The location is perfect, just a few minutes' walk from the Central Station and the Grand Place, making it very convenient for exploring the city.
Dining
6.0
The dining experience was average, with a mix of positives and negatives in terms of food quality and presentation.
Facilities
7.0
The hotel offers standard facilities, suitable for a comfortable stay without any extravagant amenities.
Catherine
United States,
October
2023
6.2/10
The hotel had a charming view of the plaza outside, but the rooms were disappointingly dirty and cramped, lacking any modern updates. The service was mixed, with some staff being nice and helpful while others were rude. The location was fantastic, just a short walk from the city center, but the hotel overcharged my credit card. The dining options were standard, but with room for improvement. Overall, a grungy hotel with a fantastic location if you can overlook the lack of investment in the rooms.
Rooms
5.0
The rooms were cramped and dirty, lacking modern upgrades.
Service
6.0
The service was mixed, with some staff being nice and helpful while others were rude.
Location
8.0
The location was fantastic, just a short walk from the city center, but the hotel overcharged my credit card.
Dining
7.0
The dining options were standard, with room for improvement.
Facilities
6.0
Basic facilities, nothing extraordinary.
David
United States,
September
2023
7.6/10
I had a mixed experience at this hotel. The rooms were clean and comfortable, and the staff was friendly. However, the air circulation could be better, and finding a plug for my phone was a bit challenging. The location is excellent for tourists with easy access to popular attractions, but there were some issues with the service.
Rooms
7.0
The rooms are clean and comfortable, but the air circulation could be improved.
Service
6.0
The staff were friendly and helpful, but there were some issues with the service during check-in.
Location
9.0
The hotel's location is fantastic, very close to the Grand Place and easily accessible to popular attractions.
Dining
8.0
The dining experience was good, with delicious local beers in the brasserie, but more hot choices could be included.
Facilities
8.0
The facilities are decent, with everything you need for a comfortable stay.
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